To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products like Hydroponics nutrients, pH up and down, cocopeat, neem oil etc.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.Late or missing refunds (if applicable) -
If you haven't received a refund yet, first check your bank account again.
It may take some time before your refund is done.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this then please contact us @ firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable) -
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email @ email@example.com and send your item to: JS hydroponics, Behind Renault Show room, near Landmark Hotel, Ratahara, REWA MP. 486001 Contact Number-9300756573